Ashley Reviews
(Rated by 1103 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.0
Base on 10 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.5
- Price & Quality4.8
- Shipping & Delivery5.0
Recent Customer Reviews (10)
Jörg Klein
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John Balderas
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Thaís Correia
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Stephanie Watson
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Dominik Lang
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Flordelis Therriault
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Storm Pedersen
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Pio Fallaci
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Agostina Pugliesi
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Silke Abt
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Payment Methods
Accepted Payment Options:
Prices for items on Ashleyfurniture.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Ashley credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Ashley Pros & Cons
Pros
1
Wide Range of Products: Offers a vast selection of furniture pieces across various styles and price points.
2
Affordability: Provides competitive pricing, making stylish furniture accessible to a broader audience.
3
Convenience and Accessibility: Available both online and in physical stores, with delivery and assembly services.
4
Price Matching: Offers a price-matching program for identical products with lower prices from six major retailers.
5
Room Builder Tool: Allows customers to visualize how selected furniture will fit in a space online.
6
Large selection: Extensive variety of home furniture and decor available.
7
Affordable prices: Offers a range of options to suit different budgets.
8
Frequent discounts: Regular promotions and sales for cost savings.
9
Customer service: Helpful representatives and a generous return policy.
10
Room Builder tool: Online tool to visualize how selected furniture will fit in a space.
11
Price matching: Program for identical products with lower prices from major retailers.
12
Special financing: Available through finance partners with approved credit.
13
Free standard shipping: Available on many items.
14
30-day return policy: Convenient return period for most products.
15
Sustainability focus: Initiatives to reduce carbon footprint and promote greener packaging.
CONS
1
Quality Concerns: Some customers have reported issues with the durability of certain pieces, particularly on less expensive options.
2
Limited Customization Options: Compared to custom furniture options, Ashley Furniture may have limited customization choices.
3
Assembly Required: Many Ashley Furniture pieces require assembly upon delivery, which can be inconvenient for some customers.
4
Mixed Customer Sentiment: Shoppers report mixed interactions and perceived quality, especially when it comes to buying in-store.
5
Delivery Issues: Some customers have experienced delays and damaged products during delivery.
6
Customer Service Issues: Some customers have reported poor customer service experiences, including difficulty in getting issues resolved and unresponsive representatives.
Ashley Features and Benefits
Features
Price Cuts
Ashley Furniture frequently offers price cuts on different types of furniture, including living room furniture.
Clearance Deals
The website features clearance furniture with significant price reductions.
Low Prices
Highlights new lower prices on various furniture items.
Wide Range of Products
Offers a vast selection of furniture pieces across various styles and price points.
Affordability
Provides competitive pricing, making stylish furniture accessible to a broader audience.
Convenience and Accessibility
Available both online and in physical stores, with delivery and assembly services.
Price Matching
Offers a price-matching program for identical products with lower prices from six major retailers.
Room Builder Tool
Allows customers to visualize how selected furniture will fit in a space online.
Frequent Discounts
Regular promotions and sales for cost savings.
Customer Service
Helpful representatives and a generous return policy.
Special Financing
Available through finance partners with approved credit.
Free Standard Shipping
Available on many items.
30-Day Return Policy
Convenient return period for most products.
Sustainability Focus
Initiatives to reduce carbon footprint and promote greener packaging.
No-Hassle Delivery + Assembly
Includes furniture assembly, furniture set up in your room of choice, and removal of all packaging materials.
1-Day and 2-Day Shipping
Expected delivery within 1 or 2 business days after shipping for available orders.